How Contractors Can Get More Testimonials

How Contractors Can Get More Testimonials

Testimonials mean a lot to today’s relationship-oriented consumer. With so much information at their fingertips, people are researching purchases of equipment and services far more than ever before, and when all the facts and figures have been entered into the equation, many consumers use likability as a tiebreaker. To rank high on that relationship-building scale, you’ll need…

Setting Up Your Contractor Customer Retention Program

Setting Up Your Contractor Customer Retention Program

When it comes to your business, you already know that you do an excellent job servicing your customers.  If you didn’t, you wouldn’t be in business.  Great contractors, however, tend to fall into a trap of thinking that their great service automatically affords them return business.  Unfortunately, this isn’t necessarily the case, because your customers…

Service Agreements: Keeping Your Customers Coming Back

Service Agreements: Keeping Your Customers Coming Back

All too often contractors spend a lot of time trying to determine how to generate new customers for their business. Often forgotten in the equation is the process of building relationships with existing customers to generate future business. Determining how to keep customers on service agreements is the first step in maintaining a long-term business…

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