To Craft a Unique Positioning, Do a Brand Audit to Establish a Benchmark

To Craft a Unique Positioning, Do a Brand Audit to Establish a Benchmark

Maintaining your brand’s unique position in the marketplace requires a thorough understanding of what your brand stands for, what benefits it provides for customers, and what strengths and weaknesses define its identity. A brand audit is a comprehensive brand-focused SWOT (strengths, weaknesses, opportunities, and threats) analysis used to identify and define your brand’s unique characteristics. A…

7 Qualities of a Memorable Client Follow-Up Program
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7 Qualities of a Memorable Client Follow-Up Program

Successful companies realize their engagement with customers doesn’t end after a purchase of products or services. A client follow-up program offers you the chance to deepen your relationship with customers while also increasing the chance that they’ll return to you again. 

3 Mistakes to Avoid When Tackling Market Research

3 Mistakes to Avoid When Tackling Market Research

The more you know about your industry and local market, the better you’ll be able to serve your customers and grow your business. Market research is the primary technique for finding out what customers want and what services you can provide to meet market needs. Good market research requires adherence to established practices and avoidance…

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