Halo Programs Enhances Social Proof with Reputation Management Service

Loan officers, real estate agents, and comfort advisors will find it easier than ever to build social proof, thanks to a powerful feature offered by Halo Programs.

Social proof is the phenomenon where people rely on the actions and opinions of others to make decisions. In business, this often translates to customers looking at reviews, testimonials, and ratings to gauge the quality and trustworthiness of a service or product.

Halo Programs’ reputation management service makes requesting customer reviews more streamlined. This valuable feature is available within MortgageHalo for lenders, RealEstateHalo for Realtors, and ContractorHalo for comfort advisors in the heating and cooling industry.

“Our company prides itself on our purpose to generate new business opportunities for our customers,” says Kirk King, president of Halo Programs. “We built this advancement into our technology suite so we can help companies improve customer experience and online reputation.”

Thanks to this system, companies can effortlessly gather customer feedback. Satisfaction surveys are automatically sent to customers, prompting them to leave online reviews and share testimonials on their social media pages. Halo Programs recently revealed that they achieve an impressive 47% average response rate on these surveys.

Each company, branch location, and individual user gets their own publicly visible reviews webpage. This page not only allows visitors to write reviews but also enables them to contact the company, loan officer, or agent directly, enhancing online lead generation. Additionally, these webpages and individual reviews can be easily shared on the company’s social media pages.

Loan officers, agents, and comfort advisors can manage reviews directly from their CRM profile. Negative feedback can be addressed promptly, allowing companies to continually enhance the customer experience.

By automatically generating and leveraging customer feedback, loan officers and agents can effectively build social proof and foster lasting trust within their communities.

About Halo Programs
Halo Programs, Inc. provides mortgage, real estate, and heating and cooling companies with user-friendly customer relationship management (CRM) software and automated marketing solutions. Since 1973, Halo Programs’ campaigns have consistently driven referrals, repeat business, exclusive lead generation, and increased client retention for agents and loan officers across the U.S.